Reviews

"Great people, on time, on budget."

Great people, on time, on budget, showed the meter readings, discussed our options and made good recommendations. We've been dealing with this company 10 years and have always been satisfied with their people and their services..

Thom Young

"I have used this company for at least 6 years now."

I have used this company for at least 6 years now. I had them install a new AC unit and get yearly maintenance through them. They are always on time, explain to me what they are doing, and warranty coverage on my AC unit has been great.

Jason Achee

"Best Customer Service!"

As always these many years, we get the best customer service. Monty is friendly, professional and knowledgeable. Simply The Best is the best.

Kathy G.

"Amazing Service!"

My AC quit working at night, on a federal holiday which also happened to be a Sunday. Abel came out to fix it rather quickly with a smile on his face. I couldn't be more pleased with the level of professionalism and urgency this company had.

Brian H.

"Efficient & Polite!"

Was without a.c. four days a couple weeks ago, called 2 a.c. contractors with no response, called S.T.B and was put on call sched. My tech was Abel who arrived on time and repaired problem, was prepared for repair, and very effiecient and polite. I will continue to use them as my go to a.c. contact. price was fair and their communication to customer was great.

Bob M.

"Very Professional!"

We've use Simply the Best for years. They are thorough and make recommendations for our system to help it perform better and last longer. They are always on time and professional.

Shasta P.

"Friendly & Professional!"

The tech (Abel) came today also came out last time and I really like him. He’s friendly yet professional and takes the time and patience to explain what I need to know. He’s not pushy when he suggests something to be done. I want to have him back on my next maintenance visit.

Cheryl V.

"Very Professional!"

This company is very professional. They came out to our site in a timely fashion, Javier -the technician- was excellent, and the owner followed up and answered all of our questions. I would highly recommend them!

Maryanne H.

"Incredibly Professional!"

We had 4 estimates done, and Javier worked to obtain our business. Others dropped the estimate and left. Javier answered all of our questions and explained the complexity that is our home system. He was not only incredibly professional, but got us the best deal on an even better system. He has come over twice to do some fine tuning, and I’d recommend Javier and Simply the Best heating and cooling. We look forward to continuing our contract with them. I cannot understate Javier’s professionalism and excellence.

Sean D.

"Excellent Service!"

Excellent service by Abel at Simply the Best Heating & Cooling. Abel is always on time and sends a text message when on his way. He is professional and knowledgeable. He explains the maintenance he performed and answers any questions you may have. He is even friendly to our pets! Highly Recommend Abel at Simply the Best!

Angelica M.

"Very Informative!"

Javier WAS EXCELLENT. He responded during the weekend at a very late hour, during a summer heat wave. He was very knowledgeable, professional, and informative. He helped us understand that our drain was clogged and WHY. He explained methods and our options of how to move forward, while also not charging us an arm and a leg. They don’t charge a weekend or emergency fee. Honest, down to earth company with fair charges. Will recommend to friends and will use this company and request Javier in the future!

Emma S.

"Amazing Technician!"

Javier was very professional and quick to locate the problem on my unit. He went out of his way to find the parts needed for the repair. The big benefit for me was the fact that he was very knowledgeable about my old unit and fixed it with ease.

Teresa F.

"Great Service!"

I had an issue with an ac unit. I called them on a Sunday morning on the hottest weekend of the year. Able the tech came out and took great care of us. He had it fixed by 10am!! Talk about great service. I know I made the right choice going with simply the best.

Mitch L.

"Reliable & Responsive!"

Simply the Best (STB) has been my heating and air conditioner service provider of choice for 7 years. From installing my heat/air conditioner unit to providing periodic services and preventive maintenance, STB has been reliable, professional, responsive, and friendly! They truly care about their clients and provide best in class customer service.

Edie B.

"Honest Company!"

Had another company from Phoenix come out and I was told right away that my compressor was bad. I don't know exactly what a compressor is but it was thousands of dollars. Something just didn't sit right with me so I called Simply The Best for a second opinion. I showed them the other company's invoice, they could have easily said it was the compressor too, and I would have believed them, but it was a DIRTY FILTER. For less than $100, my AC is working perfectly in 115 degree heat! I don't believe in publicly trashing companies, but you can be sure I'm reporting the other one to the BBB and the attorney general!

Rebecca R.

"Great Service All Around!"

Scheduling was straightforward and timely (AC was down). Abel was great. He called ahead, arrived on time, wore a mask, gave a rundown of his plan, showed / measured what failed, and replaced 2 fuses and a cap for ~$200 (we’re on the maint plan) in ~1hr. Easy-peasy all around. Thx! -wjc

Willie C.

"Always Satisfied!"

We have been service plan member for several years; and have always been satisfied. This past weekend, we used them for a service call which turned out exceptionally far above and beyond our expectations. First, they answered their phone on the weekend, away from the office, and got us in worked in after Brian’s last call, which was only about an hour or so from then. Brian fixed the issue within an hour of being there, for far less than we thought it would be! And, on a holiday weekend! To fix our specific issue, he took time to think outside the box and go above and beyond to make sure we had air condition for our family, as soon as possible, despite it being the last call of the day, at the beginning of a holiday weekend. We are so very grateful. I would recommend them to anyone!

Lisa M.

"Lifesaver!!"

This company was a lifesaver. From Linda, who took my call to Alyx, the tech who fixed my air, they were professional, prompt, affordable, safe, and caring. After contacting my Warantee company and 3 other AC companies, and being lied to and getting ridiculous bids and time frames, I was told I needed an air flow motor and that my condenser needed replacement at a cost of 6000 dollars and was recommended by 2 of them to purchase a 10000.00 unit that couldn’t be installed for days. Alyx was out and had it repaired in about 3 hours. It was a fraction of the cost and I was able to manage that. He went and got the part needed and was back in 30 minutes and installed it quickly. This after I was told 3 days for parts by the other guys. He even took the time to sit and talk to my Warantee company so I can be reimbursed since their guys were awful and were quoting 3-5 days minimum to repair. Alyx was honest, compassionate, and knowledgeable. Seriously this man cares about what he does and he cares about people. He went way above and beyond any service I have had like ever! You definitely don’t find that in this industry. I learned that the hard way for sure. It’s Phoenix, it’s over 110 degrees outside, I have 3 little dogs and work at home. I am older and really not able to move my life indefinitely. I was a mess with stress! I will recommend this company to ANYONE who needs AC service or a new unit and will call them for ALL my future AC needs! Thank you Linda! And thank you Alyx! God bless you!

Karyn K.

"Definitely Recommend!"

These guys were great. We had a few different companies come out and give us estimates on our old unit, Jackson from Simply The Best was the only one that spent the time to measure everything, the other companies didn't even go in the attic so I wasn't too comfortable with their bids. Jackson gave me several different options at different price points and just did an all around thorough job. Installers were great as well, I would recommend these guys to anyone!

William D.

"Exceptional Service!"

Exceptional service executed in a timely manner. Respectful professionals. Fair prices. Will employ them for all of my HVAC needs. Highly recommended. The name is spot on!

Dustin J.