Questions and Answers: AC and Heating FAQs

Q: What is a STB (Simply The Best) Air Cleaner?
A: It is an electronic “Whole House Cleaner” that cleans the air in your home through a patented filtration system located inside your unit.

Q: What does the STB Cleaner capture from the air?
A: The STB Air Cleaner will make the air in your home cleaner and fresher with less dust, pollens, molds, germs, and odors. Allergy and asthma sufferers experience immediate, dramatic improvements. The STB Air Cleaner will provide HEPA quality air cleaning throughout your entire home.

Q: What percentage of unhealthy air is captured?
A: The STB Air Cleaner features a patented air scrubbing combination of electrostatic polarization aynd activated carbon, which provides an unparalleled 97% capture efficiency at 0.3 micron sizes. STB Air Cleaners are providing clean, healthy air in commercial, hospital and residential applications.

Q: How simple is the STB Air Cleaner to install in my unit?
A: The STB Air Cleaner is installed directly into your existing HVAC or central heating system.

Q: Do I have to change my ductwork?
A: No. The STB Air Cleaner does not require any ductwork reconfiguration. It simply replaces your existing furnace filter.

Q: How does the price compare to other air cleaners?
A: The STB Air Cleaner is the least expensive, most efficient, whole house air cleaner available anywhere.

Q: What is a Digital Thermostat?
A: As technology continues to advance, thermostats are also being greatly improved. Today’s digital thermostats use electronic control to achieve precise temperature performance and optimal comfort.

Q: Why do I need a Digital Thermostat?
A: If your home has an old mercury or bi-metal thermostat it can be off temperature by 3 to 10 degrees. For every degree it is off is a 3% increase on your electric bill. If your thermostat is off 5 degrees your bill could be 15% Higher. A Digital Thermostat is very precise.

Q: What is a Fuse Disconnect Box?
A: It is an electrical Box with fuses in it that protects your heating and cooling equipment.

Q: If I already have a Disconnect Box why should I upgrade it?
A: You should have a Fused Disconnect Box installed to protect your equipment, which is much different than old unreliable Disconnect boxes.

Q: Why do I need Armor Flex?
A: Armor-Flex insulates your system’s suction line which eliminates condensation and increases the efficiency of your system.

Q: Why should I have Brass Valve Caps on my system?
A: Many systems use plastic valve caps and not brass. Brass Valve Caps have a special “O” ring to stop expensive Freon leaks to maintain your home’s comfort.

Q: What is a Kick Start Device?
A: A Kick Start device extends the life of compressors considerably by bringing them up to full speed much more quickly and efficiently. They also assist compressors in starting under very adverse ambient conditions such as low voltage or high head pressures.

Q: Will a Kick Start Device lengthen the life of my compressor?
A: Absolutely. By assisting the compressor in starting at up to ten times faster than normal. Kick Start Devices significantly reduce the amount of damaging heat that is generated in the motor windings with each and every start-up of your unit.

Q: What components of my unit does the Kick Start Device protect?
A: Over time, this reduces stress on insulation, wiring and other critical components of the compressor increasing its reliability and extending its useful life.

Q: Are Kick Start “Hard Start” Devices approved by major compressor and equipment manufacturers?
A: Yes. These approvals are in writing.